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Last Updated: 28 May 2025
FibromyHub (âweâ, âourâ, or âusâ) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.fibromywho.com, use our services, purchase our products, or interact with our digital community.
For more detailed information about the cookies we use and how to manage your preferences, please see our Cookie Policy.
FibromyHub is a UK-registered business offering e-commerce products and digital services for individuals with fibromyalgia and chronic pain. Our services include product sales (e.g., CBD products, supplements, massage tools), digital downloads, online courses, AI coaching, and a paid membership community.
We may collect and process the following types of personal data:
We collect your data for the following purposes:
We rely on the following lawful bases:
We never sell your data. We may share data with:
All third-party partners are GDPR-compliant and only process data to the extent necessary to provide services.
We retain your personal data:
We use cookies to improve your experience, analyze traffic, and personalize content. You can manage cookie preferences via your browser.
Cookies may include:
You have the right to:
To exercise any rights, email us at fibromyhub@gmail.com.
We do not knowingly collect data from anyone under 18. You must be at least 18 to use our site or purchase CBD/vape products.
Some of our partners (e.g., hosting/email services) may store data in the EU or USA. We ensure all transfers comply with GDPR using standard contractual clauses or UK adequacy decisions.
Our AI Coach may process data you provide voluntarily. It does not store this information permanently, make medical diagnoses, or replace professional advice. Do not share sensitive personal data unless you are comfortable doing so.
We may update this policy from time to time. The latest version will always be available at fibromywho.com/privacy-policy. Weâll notify you by email or banner if changes are significant.
âFor more detailed information about the cookies we use and how to manage your preferences, please see our Cookie Policy.â
For any questions, complaints, or data requests, contact:
FibromyHub
c/o VLOT UK
85 Great Portland Street
First Floor
London, W1W 7LT
United Kingdom
Email: fibromyhub@gmail.com
Supervisory Authority: If youâre not satisfied, you may contact the Information Commissionerâs Office (ICO) at www.ico.org.uk