Last updated: [2 May 2025]

FibromyWho? (“we”, “us”, or “our”) uses cookies and similar technologies to enhance your experience on our website (www.fibromywho.com) and ensure the functionality of our e-commerce platform and digital community. This Cookie Policy explains what cookies are, how we use them, and how you can control their use.


1. What Are Cookies?

Cookies are small text files stored on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.

Cookies do not typically contain any information that personally identifies a user, but personal information that we store may be linked to the information stored in and obtained from cookies.


2. Types of Cookies We Use

We use the following types of cookies:

a. Strictly Necessary Cookies

These cookies are essential for the operation of our website and community. They enable basic functions such as:

  • Secure logins
  • Shopping cart functionality
  • Membership access and course enrollment

Example Cookies:

  • WooCommerce session cookies
  • WordPress login/session cookies
  • BuddyBoss community access cookies

b. Performance Cookies

These cookies collect anonymous information about how visitors use our site, such as which pages are visited most often. This helps us improve website usability.

Example Tools:

  • Google Analytics
  • Facebook Pixel (in anonymized mode)

c. Functional Cookies

These cookies remember your preferences and choices to enhance your experience.

Examples include:

  • Remembering login details
  • Preferred language or region
  • Accessibility settings

d. Marketing Cookies

These cookies track browsing habits to deliver relevant advertising across platforms like Facebook or Google, and help us understand marketing effectiveness.

We use:

  • Facebook/Meta Ads Pixel
  • Google Ads Tags
  • Email automation (Mailchimp or similar)

We only use these with your explicit consent.

🍪 About This Table

We use different types of cookies on our site to make it work smoothly, understand how people use it, and occasionally show relevant offers or support tools.

Some cookies are essential (like keeping you logged in or remembering your cart), while others (like Google or Facebook tracking) are optional and only used if you give us permission.

The table below gives a quick overview of what each type of cookie does, with examples — and whether we need your consent before using them.

Cookie TypePurposeExamplesConsent Required?
NecessaryCore site functions: login, checkout, membership accessWooCommerce cart, WordPress login❌ No
PerformanceAnalytics and site improvementGoogle Analytics✅ Yes
FunctionalRemember settings and preferencesLanguage selector, account info saver✅ Yes
Marketing/TrackingTailored ads and retargetingFacebook Pixel, Google Ads✅ Yes
Age VerificationPrevent under-18s accessing CBD or vape productsAge gate cookie✅ Yes

3. Third-Party Cookies

We may allow carefully selected third-party services to set cookies on your device for marketing or performance reasons. These third parties include:

  • Google
  • Facebook
  • YouTube (for embedded video content)
  • Stripe / PayPal (for payment functionality)
  • ShipStation (for automated fulfilment tracking, if enabled)

You can view their cookie and privacy policies on their respective websites.


4. How We Use Cookies

Cookies allow us to:

  • Keep your session active when shopping or accessing courses
  • Track affiliate/referral program interactions
  • Deliver relevant product suggestions
  • Improve user experience via heatmaps and analytics
  • Run A/B tests to improve website functionality
  • Manage age verification for CBD-related products (18+ requirement)

5. Managing Cookies

You can accept or decline cookies through our cookie banner when you first visit our site. You can also change or withdraw your consent at any time via the “Cookie Settings” link in the footer.

You can also control cookies via your browser settings. Here’s how:

  • Chrome: Settings > Privacy and security > Cookies and other site data
  • Firefox: Settings > Privacy & Security
  • Safari: Preferences > Privacy > Cookies and Website Data
  • Edge: Settings > Cookies and site permissions

Please note: Disabling some cookies may affect your ability to use certain parts of the website (e.g., checkout, community access).


Under the UK GDPR and the Privacy and Electronic Communications Regulations (PECR), we rely on:

  • Consent for non-essential cookies (marketing, analytics)
  • Legitimate interest for necessary cookies required for secure and smooth operation

Cookies we use may be:

  • Session cookies: Deleted automatically when you close your browser
  • Persistent cookies: Remain on your device for a set period or until manually deleted

A full list of cookies, their purpose, and duration can be requested by emailing: fibromywho@gmail.com


8. Changes to This Policy

We may update this policy from time to time to reflect changes in technology or legal requirements. All updates will be posted here with a revised “last updated” date.


9. Contact Us

If you have any questions about our use of cookies or your data, contact:

FibromyWho?
Email: fibromywho@gmail.com
Website: www.fibromywho.com